Privacy policy

NYAURA Privacy Policy

At Nyaura, your trust matters to us. We are committed to protecting your personal information and using it with care, transparency, and respect.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.

Information We Collect

We may collect the following information when you:

  • Place an order or contact us

  • Subscribe to our updates or offers

  • Participate in surveys or feedback requests

  • Interact with our website or social media

This may include:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order details

We do not collect or store payment card information. All payments are processed securely through trusted third-party providers.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Respond to inquiries or support requests

  • Send optional updates, offers, or brand news (only if you agree)

  • Invite you to surveys or feedback requests to help us improve our products and services

Survey participation is always optional, and your responses are used solely for service enhancement and customer experience improvement.

Marketing Messages & Offers

By subscribing or providing your contact details, you may receive:

  • Product updates

  • Exclusive offers

  • Brand news from Nyaura

You can opt out at any time by:

  • Unsubscribing via email

  • Contacting us via WhatsApp or Instagram

We respect your choice and your space.

Data Protection & Security

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. Only authorized team members can access customer information, and it is used strictly for business purposes.

Third-Party Services

We may use trusted third-party services for:

  • Website hosting

  • Order processing

  • Delivery services

These partners only receive the information necessary to perform their services and are required to protect your data.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections or updates

  • Request deletion of your information (unless required for legal or order-related purposes)

To make a request, contact us via Instagram, Website or E-mail.

Updates to This Policy

Nyaura may update this Privacy Policy from time to time. Any changes will be published on this page.

At Nyaura, care goes beyond the jar — into how we listen, learn, and grow with you 🤍
Thank you for trusting us and choosing to blossom anew.